WeCall LLC (“WeCall,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data we collect, process, and manage. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our marketing campaigns, or utilize our lead generation services across our core verticals (Real Estate, Mortgage Refinance, and Debt Consolidation).
By accessing our website or providing your information to us through our multi-channel outbound funnels, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).
Directly from You: When you fill out contact forms, interactive widgets, or request consultations on our website.
Through Our Outbound Engine: Information captured during human voice verification, telemarketing, SMS outreach, and email marketing campaigns.
Depending on the specific industry vertical, the personal information collected may include:
Contact Information: First and last name, business or residential address, phone number, and email address.
Real Estate & Financing Data: Property location, purchasing/selling timelines, and estimated credit profile.
Mortgage Refinance Data: Estimated home value, current mortgage balance, equity targets, and property type.
Debt Consolidation Data: Total unsecured debt volume, delinquency status, hardship descriptions, and income validation.
2. How We Use Your Information
WeCall utilizes the data we collect to drive high-intent business connections and maintain our operational infrastructure. Specifically, we use your information to:
Verify consumer intent and qualify prospects via our human voice screening teams.
Route high-intent lead data securely and in real-time straight to our B2B partners’ CRMs.
Optimize and refine our multi-channel marketing campaigns (Voice, SMS, and Email).
Maintain rigorous federal and state regulatory compliance records.
Respond to custom package inquiries, consultations, and client service requests.
3. TCPA and SMS Compliance Statement
WeCall strictly adheres to the Telephone Consumer Protection Act (TCPA) and all relevant mobile carrier compliance standards.
Consent: We do not engage in automated telemarketing or SMS outreach unless explicit prior express written consent has been captured in compliance with TCPA regulations.
Opt-Out: If you receive an SMS or voice communication from WeCall, you retain the absolute right to opt-out at any time. For text messages, replying “STOP” will instantly unsubscribe you from our outbound SMS system. For voice calls, requesting to be placed on our internal Do Not Call (DNC) list will halt future voice outreach.
4. Information Sharing and Disclosure
We values data transparency. We share information only under strict operational boundaries:
Exclusive B2B Partners: Qualified consumer data is routed exclusively to the designated professional or institution handling your requested vertical (e.g., a specific lender, real estate professional, or debt resolution specialist). We do not resell data multiple times or trigger split-second price wars.
Service Providers: We may share data with trusted third-party technical vendors who assist in routing, compliance scrubbing, or CRM integration under strict confidentiality agreements.
Legal Obligations: We will disclose personal data if required to do so by federal law, subpoena, or to protect the safety, rights, and regulatory security of WeCall LLC.
5. Data Security
We implement rigorous technical, administrative, and physical security measures designed to protect your personal data against unauthorized access, loss, alteration, or disclosure. All real-time data transfers to client CRMs are managed via secure, encrypted data protocols. However, please note that no transmission over the internet or cellular network can be guaranteed as 100% secure.
6. Your Data Rights
Depending on your state of residence (such as California under the CCPA/CPRA, or other state-level privacy acts), you may possess specific rights regarding your personal information:
The Right to Know/Access: You can request a disclosure of what specific personal data WeCall has collected and processed.
The Right to Delete: You can request that we delete your collected personal data from our systems, subject to certain legal exceptions.
The Right to Opt-Out of Sale or Sharing: WeCall does not sell your information to generic third-party data brokers. However, you can formally request that your data not be transferred to our specialized vertical partners.
To exercise any of these rights, please contact us using the information provided in Section 8.
7. Changes to This Privacy Policy
WeCall reserves the right to modify or update this Privacy Policy at any time to reflect operational modifications, technological upgrades, or changes to federal/state compliance regulations. The “Effective Date” at the top of this page will update accordingly. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, compliance inquiries, or requests regarding this Privacy Policy or your data privacy rights, please reach out to our corporate compliance team:
WeCall LLC
Email: partners@wecall.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
